Just to update on my earlier post. Tesco have just called me to talk about my email and say the following things:
1. Thank you for getting in touch with Tesco.
2. If I want any further info why not google it as they just send out a list. I pointed out that the list is only made up of Tesco's own products, so I thought they would have the full information such as ingredients of these products available to them and would be more than happy to give it to their customers.
3. The Tesco representative said if I want info on the ingredients of the wines on the list why not google them - why are they on their list if they do not know what the full ingredients are?
4. I pointed out that some people are vegans for health reasons so having products on their vegan list of Tesco only products that contains Buttermilk is not good - she agreed. She did say that if there was products on there it was probably because they only had a bit of milk powder in them! - unbelievable but true.
5. I also pointed out that the way they have compiled the information and presented it left a lot to desired for example one of the sub-titles has the word Egg in it. Well as this is a vegan list - none of the pastas on it should contain egg.
6. I also made the point that Tesco should be respectful to their customers and not send out wrong and misleading information about their own products as though some of the groups that shop in Tesco are insignificant and do not matter. Do they not value diversity awareness and accessiblity for all as important in their business - at the moment it doesn't look like it.
Needless to say I will not be stopping here and hope that Tesco will take the issue seriously and make improvements. Tesco did acknowledge that more work was needed on this and it had only recently been put together as though this was an excuse.
Will keep posting my responses, Sainsburys next.